It appears this is a common problem, but there does not seem to be a common solution. 'Congratulations! You have successfully connected to Adobe License Management Server.'

I had previously got the problem identified here:įollowing the recommendations fixed the problem, but still Encore has the same issue. Please relaunch the application and provide a valid serial number.' 'Adobe Encore CS6 cannot run in trial mode. The first time I try to run Encore, I get the two screens shown in that thread and repeated here: Please update this discussion if you have any questions, Reel Cowboys.I am running Windows 7 on a new Dell Vostro, have a subscription to Creative Cloud, have never installed a trial version of the software, and recently installed Premier Pro. The Creative Cloud membership should then be used to license Premiere Pro CS6, which in turn will allow Encore CS6 to be licensed and utilized. If Premiere Pro CC 2018 opens without error, then open Premiere Pro CS6, Reel Cowboys. I would recommend you start by opening Premiere Pro CC 2018 to verify the licensing for the Creative Cloud membership is in place. Once the Adobe PCD and caps.db file have been removed, then please sign back into the Adobe Creative Cloud desktop application. Please update this public forum discussion if you face any difficulties locating either item, Reel Cowboys. If so, then please sign out of the Adobe Creative Cloud desktop application, and once signed out remove the Adobe PCD and caps.db file as discussed in solution two of Error: 'The serial number is not valid for this product' | Adobe Creative Suite. To confirm you can also open Premiere Pro CS6 without any errors?

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